Return Shipping is payable by the customer at a flat rate of $15 per satchel and must be sent via a prepaid label and a traceable method to ensure safe and documented delivery. Express return delivery will be calculated in accordance with Australia Post delivery charges.
Full Priced Items
We’re happy to offer an exchange, online credit note or refund for most footwear bought via our online store, within 30 days of receiving the order, provided they are in an as-new condition. Customers will be responsible for shipping costs for any returns at flat rate of $15 per satchel.
Sale Items - Up-to 50% Off RRP
Please choose carefully as we do not refund sale items. Exchanges and online store credits are available for products discounted up to 50% off their recommended retail price.
Sale Items - Further than 50% Off RRP
Products discounted further than 50% off their recommended retail price are not eligible for return (this includes purchasing the wrong size). If you are unsure about your size or fit, this might not be the sale for you.